Fatal Noir Gift Card
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our giftcards have no additional processing fees.
Shipping & Returns
Shipping & Returns
Orders placed with UPS shipping from Los Angeles, CA. All orders shipped priority mail- delivery time is 5 - 7 business days.
If the merchandise you have selected is currently not in stock, we will give you an expected shipping time at checkout or by a follow-up email.
Jewelry cannot be shipped to P.O. Boxes. These items must be sent to a street address.
The merchandise you order may be filled from one location in California, so items may arrive separately if on backorder. You will not incur additional shipping charges under these circumstances. Your original shipping charge will simply be split across the multiple packages when your order is charged. The total charges for all the shipments will equal to the total for the entire order.
Fatal Noir uses 1 different carriers to make sure your items arrive to you on time:
- United Parcel Service (UPS)
- Please note: We use U.S. Postal Service for P.O. Boxes, APO and FPO addresses.
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.